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As we all struggle with understanding how to handle the effects of the Coronavirus on our
society, I just want to assure all of you that we are taking the situation very seriously and doing
everything we can to maintain the safety of our employees in compliance with public health
guidance, while working to keep your business moving forward successfully.

Although we have not heard of any issues from our material suppliers, we continue to work
with them to stay in front of the situation. We also do have contingency plans in place in case of
disruption to our supply chain or production facilities in order to limit any affects to your
product delivery.

Regarding the well-being of our employees, we are now allowing employees outside of
production to work from home if they are able, as well as maintaining safe workspaces that are
clean with ample spacing between workers. As a company, we have also eliminated large
meetings and travel has been limited to only when necessary.

We understand that this is an ever-evolving situation, and we are always looking at how any
changes impact our business and our customers. As any new events unfold, we will keep you
apprised of any aspect of your business that could be impacted and how we are making sure
that any implications would be limited.

We thank you for your support, and we look forward to our continued relationship.

Dean Ketchum

Business Unit Manager
ITW Labels

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